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Contractor/Pro FAQ
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Can my company provide services in the PriceWand Marketplace?
Certainly. That is one of the powerful features of the PriceWand Marketplace. Once you sign up, you can promote your service and expose yourself to a broad range of Customers. You can use the project management features to create and post a full profile so you remain visible to Customers in need of services.
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Are there membership fees for Professionals?
There are no membership fees. Professionals have free access to all the tools and project management features available on the site. Hence, it's free to join, fill out and post a full profile, interact with Customers through the PriceWand Marketplace, forum, and blogs, and work for a Customer once a contract is sealed.
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How can PriceWand guarantee payment to Professionals?
In the rare occasions, Customers may refuse payment for services rendered. In such an event, you can contact PriceWand which will try to help resolve the dispute in order to minimize the escalation of conflict. However, if customers are dissatisfied with the quality of work or outright refuse to make the payment, PriceWand cannot guarantee that Professionals will be paid the full rate specified in the contract. We can advise you to draft a contract that explicitly makes note of a fixed agreement and payment plan, so if your work is not compensated, you will have a number of legal options.
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How does PriceWand make money?
Professionals get 95% of the rate specified in the contract and PriceWand takes the remaining 5%. We accept payments through PayPal.
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How much does it cost to become a member of PriceWand?
There is no cost to join. Neither the Customer nor the Professional pays anything to PriceWand in the sign up process. There are no fees associated with creating and posting profiles, contacting a potential business prospect, or negotiating on a contract.
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Customer FAQ
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How long does it take for a Professional to get a Customer?
A new Professional will always have to work a little harder and be a little bit more patient until the stream of Customers come flooding in. However, once you provide superb service and enhance your reputation, you will have no trouble attracting Customers. They will take note of your high ratings and positive Customer feedback.
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How do I pay PriceWand and my Professional?
You make the full payment to PriceWand, and PriceWand will in turn pay the Professional. We accept payment by credit card or PayPal, although PayPal is the preferable payment method. When a Customer makes a payment, the Professional receives 95% of the payment and PriceWand keeps the remaining 5%. This is true, whether the Customer pays in full or in part.
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What does PriceWand guarantee if Professional fails to maintain the terms of the contract?
In the rare occasions, Professionals may breach the contract and refuse to refund their Customers. If such an event arises, give us a call and we will try to resolve any disputes. However, we cannot guarantee that services will be provided to the Customer's satisfaction. If the problem cannot be resolved in 7 business days, contact your credit card company and inform them of the situation. The majority of credit card companies provide a level of purchase protection. Also, make sure to assign the Professional a poor rating and provide feedback on your experience to ensure others in the PriceWand community become aware of the occurrence.
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How do I contact a Professional?
Contacting a Professional is easy. Click on the "Find Professionals/Detail Quote" link, and then enter your zip code and select a category. Once you have selected a category, you will be taken to a page where you can choose the type of installation you prefer and provide a detailed quote. And then you can click "Go" and a list of Professionals who match your criteria will display. Then, you can select a member profile and choose the "Invite Professional" link to contact them.
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How good are the Professionals available through PriceWand?
Using the PriceWand Marketplace, you will gain access to a comprehensive pool of Professionals, offering a broad range of skills and expertise. Our database of Professionals specializes in cabinetry services and, therefore, is tailored towards your individual needs. You will never have to cut through the clutter of uncategorized or unrelated profiles to find what you need. In fact, we enhance your search by delivering a set of criteria that allows you target Professionals by their ratings.
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How do I find myself a Professional?
Our website was designed for ease of use. From the homepage, simply click on the "Find Professionals/Detail Quote" link, and then enter your zip code and select a category. Once you have selected a category, you will be taken to a page where you can choose the type of installation you prefer and provide a detailed quote. And then you can click "Go" and you will be greeted with a list of all the Professionals who meet your criteria.
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Why should I choose PriceWand?
PriceWand is a full-featured marketplace connecting Customers with Professionals through business directories, online profiles, and robust project management tools. Since PriceWand promotes a performance-based culture, Users can gain satisfaction from knowing they've selected the right service for the job. Equipped with the Marketplace rating system, full profiles, Customer feedback, interactive blogs, and forums, PriceWand is a hotbed where Customers can establish trusted and sustainable relationships with well-regarded Professionals.
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